Storage Partners - a division of Investment Development Coorporation


*Frequently Asked Questions*
Do you have Moving Trucks available to use? Are my stored items insured? How much is the Rent? How does my rental term work? Are statements sent? And can I make payments automatically or online? When are you open? When do I have access to my storage unit? Do you sell Packing and Moving supplies?
Q:	Do you have Moving Trucks available to use?
A:	Yes, most locations do have a company moving truck that can be rented either when moving your belongings into a storage unit, or when you are moving out. Trucks are typically newer model vehicles that are convenient and easy to use. Most trucks have 14' cargo areas, automatic transmissions, air conditioning, roll-up loading doors and pull out ramps. Check with the location that is most convenient for your storage about the Free rental of a Truck to move into your unit. Please note that there are time and mileage restrictions with the free truck rental.
Q:	Are my stored items insured?
A:	Insuring your goods is highly recommended. First determine if your homeowners or renters insurance policy covers your possessions when stored outside of your primary residence. If they are not covered, our on-site managers will be able to inform you about rates and options for insurance that we provide at all of our stores from 3rd party insurance providers.
Q:	How much is the Rent?
A:	Every store offers a variety of different sized units that are always competitively priced. The best way to determine what you might pay, and to help select the right size unit is to contact a conveniently located store directly and speak with one of our helpful store managers. And don't forget to check the Web Specials here on this site!
Q:	How does my rental term work?
A:	Rental of a storage unit is a month-to-month agreement. Rent is pro rated from the day you rent a unit through the end of that month. Each month thereafter, the monthly rental amount is due on the 1st of the month. (For example, if you rented a unit on June 16th that is $50 per month, you would pay the pro rated amount for that month of $25 at the time you are renting the unit. If you still need the storage unit past June, then $50 would be due on July 1st for the month of July.
Q:	Are statements sent? And can I make payments automatically or online?
A:	Monthly invoices are not sent out as a reminder to pay rent. Businesses can set up billing if it is requested. An easy form of payment is available that allows you to pay automatically by either a debit or credit card. Ask our on-site store manager at anytime and they will be happy to set this service up for you if you like. We are looking into online payment options, but do not have this form of payment available at this time.
Q:	When are you open? When do I have access to my storage unit?
A:	We are open seven days a week to serve you (excluding major holidays). Typical store hours are 9:00am to 6:00pm Monday through Friday, 8:00am to 5:00pm on Saturdays and 12:00am to 5:00pm on Sundays. You have access to your storage unit 365 days a year at most stores. Daily access hours are typically from 6:00am to 10:00pm.
Q:	Do you sell Packing and Moving supplies?
A:	In addition to offering a lock for your storage unit, every store carries a wide range of high-quality boxes and moving supplies. We also have specialty items available to protect and pack items such as dishes and glassware, wardrobes, beds and couches.